1. Q:How To order a Sample ?
Answer: Provide your design and artwork to our sales team and discuss details for making sample including size, artwork decoration,measurement and cutting ect.
2. Q: How much for sample ? Can it be refund ?
Answer: Sample cost will be calculate according to your style, arwtowk and qty. usually t shirt and POLO shirt 50 USD/style, Hoodie and Windbreaker 85 USD/style . Sample cost will be refund when order 500+piece /style
3. Q: How long it takes for making sample and mass production ?
Answer: Sample usually takes 5-9 working days according to the complexity. mass production takes 15-25 working days. If order is urgent, please make sure our sales team knows and will coordinate with the production time.
4. Q: Do you have graphic designer in OUDEMAN sports company?
Answer: Yes, we do. our Design team will help you deal with artwork , make sure the color and design is correct.
5.Q: What is the payment teams ?
Answer: Our payment team is basic on T/T 30%~50% deposit. and Balance need to pay after production is finish, our sales team will provide pictures of final products for your ref. Small order will be disucss payment terms together.
6. Q: How do we ship the products:
Answer: We are delivery the goods via express shipping agent such as DHL, UPS, Fedex. If sea cargo, customer need to provide their neaest sea port and we will check with forwarder about LCL cost.